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Sonnecto

BPO, Managed IT, Software & Support Solutions
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About company

Sonnecto is a tech-driven company specialized in customer support and software solutions, based in Prishtina, London and New York.

Our aim is to transform companies through comprehensive assistance, client engagement, software solutions, sales, analytics, back-office processing and front-line support to establish businesses as clear market leaders with a flourishing customer base.

With a dedicated hands-on team of diverse technical experts, utilizing staff augmentation and incorporating agile and lean methodologies to our everyday practices, we are able to transform every business process and performance. Our culture revolves around energetic, open minded and outstanding team-members in an innovative office setting that blends fun, development and professionalism as a unique experience. Through our internal development plans and dynamic career paths we move forward by growing jointly with all our members.

< $25 / hr
50 - 249
Founded in 2018
$5,000+
Verified

Locations (2)

Headquarters
Rexhep Mala #28, Kosovo
Office 1
85A Golborne Road London, W10 5NL, United Kingdom, London, United Kingdom

Focus

Services
30%30% Custom Software
20%20% IT Staff Augmentation
20%20% Non-Voice BPO/Back Office Services
15%15% Finance & Accounting Outsourcing (FAO)
15%15% Voice Services
30% Custom Software
Industries
15%15% Financial services
15%15% Medical
15%15% Information technology
15%15% eCommerce
15%15% Business services
15%15% Real estate
10%10% Telecommunications
15% Financial services
Client Sizes
60%60% Midmarket ($10M - $1B)
30%30% Small Business (<$10M)
10%10% Enterprise (>$1B)
60% Midmarket ($10M - $1B)
Design Tools
100%100% Other tools
100% Other tools
Non-Voice BPO Focus
30%30% Customer Service (Email/Chat)
20%20% Online Customer Support
20%20% Data Entry & Processing
15%15% Virtual Assistant
15%15% Other Back Office Services
30% Customer Service (Email/Chat)
Call Centers
20%20% Customer support/experience
15%15% Answering services
10%10% Virtual receptionist
10%10% Order processing/ Direct response support
10%10% Inbound appointment scheduling
10%10% B2B lead generation & qualification
10%10% B2B Appointment setting
5% Other outbound services
5% Other inbound services
5% Surveys and market research
20% Customer support/experience
Directions
100%100% Web Development
100% Web Development
Coding Languages
20%20% JavaScript
20%20% Java
10%10% Ruby
10%10% Python
10%10% PHP
10%10% C++
10%10% C
10%10% SQL
20% JavaScript
Frameworks
19%19% React Native
18%18% Vue.js
18%18% Spring MVC
18%18% Other Frameworks & CMS
9%9% Ruby on Rails
19% React Native
Platforms
70%70% Other Platforms
30%30% Amazon Web Services
70% Other Platforms

Portfolio

Information Security Management

Information Security Management

Quality Management

Quality Management

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