Capabilities of Crowd-Sourced Community Engagement Applications

Capabilities of Crowd-Sourced Community Engagement Applications

Written by Emmanuel Mathew Posted in Business.
2 min read

Cities provide residents with a wide range of essential municipal services. From police departments to public parks, city dwellers have access to events, resources, and utilities that can greatly enrich the quality of life. Being able to take advantage of all that a city has to offer helps create an engaged, informed citizenry that’s invested in the long-term success of the community.

But local residents don’t always know what’s available in their community. To report a local issue, attend a community meeting, or plan a special event, community members need access to information. Without clear methods of keeping in contact with neighbors and local officials, residents won’t be able to take full advantage of a community’s wide range of resources.

A crowdsourced application for a city makes it easy to keep community members engaged. Combining user-submitted information with an easy-to-use community engagement mobile app platform, residents can rely on a single app to access and file up-to-date information about what’s happening in their community. Whether it’s reporting a waste removal issue or updating the hours of the local library, a citizen engagement platform gives locals a convenient way to stay involved with and informed about where they live.

Some benefits of community engagement apps are:

Crowdsourced 311 reports: Smart city management software allows residents to file 311 reports from a convenient mobile app. From marking the location of a pothole to documenting public property damage, a crowdsourcing app for community engagement makes it easy to submit photos and descriptions of issues that require city attention.

Intelligent engagement: Using Bluetooth beacon technology, a community engagement application can suggest points of interest, distribute targeted marketing campaigns, and connect with tourists—even without an internet connection.

News and social media integration: A civic engagement application can be fully integrated with local social media accounts, press releases, and other news feeds, ensuring that users have access to up-to-date information around the clock.

By owning a crowdsourcing application, any community can boost engagement and allow citizens to take full advantage of a city’s resources.

Engage communities with Civita App

Civita App is a mobile engagement application that reduces the amount of friction between community members and local governments, utility districts, and organizations. To see how Civita App helps cities reach community members, effectively manage requests, and boost happiness through an effortless interface, reach out for a demo today!


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