Quantanite

The BPO & Customer Experience provider of choice
London Founded 2014

Overview

About agency


Offices

Locations (2)

Headquarters

London

10 York Road, London, London, United Kingdom

Office 1

ঢাকা

CRP Building, Mirpur 14, ঢাকা, Bangladesh


Expertise

Focus

Services

30%30% Non-Voice BPO & Back Office Services

30%30% Voice Services

20%20% Transcription

10%10% Artificial Intelligence

10%10% Email Marketing

Industries

10%10% Retail

10%10% Financial services

10%10% Information technology

10%10% Supply Chain, Logistics, and Transport

10%10% eCommerce

10%10% Business services

10%10% Utilities

10%10% Consumer products & services

10%10% Hospitality & leisure

10%10% Automotive

10% Retail

Client Sizes

34%34% Small Business (<$10M)

33%33% Enterprise (>$1B)

33%33% Midmarket ($10M - $1B)

34% Small Business (<$10M)

AI Focus

50%50% Chatbots

50%50% Machine Learning

Non-Voice BPO Focus

40%40% Data Entry & Processing

20%20% Customer Service (Email/Chat)

20%20% Online Customer Support

20%20% Other Back Office Services

Call Centers

30%30% Order processing/ Direct response support

30%30% Customer support/experience

20%20% Other inbound services

10%10% Other outbound services

10%10% B2C Telemarketing & telesales

Transcription Focus

50%50% Audio to Text

50%50% Video to Text

Lighting Design Focus

100%100% Retail

100% Retail


Showcase

Portfolio

Key clients
  • JustPark
  • Customer Service Solution for JustPark
    Case study

    Customer Service Solution for JustPark

  • Customer Service and Support for award-winning dating app
    Case study

    Customer Service and Support for award-winning dating app

  • Menu transcription and programming for the on-demand food delivery sector
    Case study

    Menu transcription and programming for the on-demand food delivery sector

  • Data Annotation for surf reports and forecasting
    Case study

    Data Annotation for surf reports and forecasting

  • Data label and annotation for Street-level imagery platform
    Case study

    Data label and annotation for Street-level imagery platform

  • Data management for a workforce optimization company
    Case study

    Data management for a workforce optimization company


FAQ

Frequently Asked Questions

  • Quantanite specializes in Non-Voice BPO & Back Office Services.

  • Quantanite works in Retail and Financial services industries.

  • Quantanite usually partners with Small Business (<$10M) agencies.

  • The address of the Quantanite's headquarters is 10 York Road, London, London, United Kingdom.

  • The Quantanite hourly rate is < $25 / hr. Final cost is calculated individually for each project.

  • About 1,000 - 9,999 employees work at Quantanite.

  • The Quantanite was founded in 2014.

  • The Quantanite has been in business for 12 years.

  • AI Focus of Quantanite is Chatbots.

  • Non-Voice BPO Focus of Quantanite is Data Entry & Processing.

  • Quantanite uses Order processing/ Direct response support and Customer support/experience call centers in work.

  • Transcription Focus of Quantanite is Audio to Text.

  • Lighting Design Focus of Quantanite is Retail.