Quantanite

The BPO & Customer Experience provider of choice

About agency

Quantanite is a leading provider of data-driven solutions, specializing in transforming complex business challenges into streamlined processes. With a focus on enhancing customer experience and operational efficiency, Quantanite leverages advanced technology and skilled human resources to deliver tailored services. Their expertise spans various industries, making them a trusted partner for companies seeking to optimize their operations.


At the heart of Quantanite's offerings is a commitment to quality and innovation. They utilize a blend of automation and expert analysis to provide insights that empower businesses to make informed decisions. Whether it's through customer support, data annotation, or process automation, Quantanite's solutions ensure that their clients achieve scalability and maintain a competitive edge in the market.


By choosing Quantanite, businesses can expect a dedicated approach to problem-solving and an unwavering focus on achieving results. Their talented team is equipped to deliver exceptional value, ensuring that partners can thrive in today’s ever-evolving digital landscape. Experience the difference with Quantanite's comprehensive suite of services tailored to meet the unique needs of your organization.

< $25 / hr
1,000 - 9,999
Founded in 2014
$1,000+
London
Verified

Locations (2)

Headquarters

10 York Road, London, London, United Kingdom

Office 1

CRP Building, Mirpur 14, ঢাকা, Bangladesh


Focus

Services

30%30% Non-Voice BPO & Back Office Services

30%30% Voice Services

20%20% Transcription

10%10% Artificial Intelligence

10%10% Email Marketing

Industries

10%10% Retail

10%10% Financial services

10%10% Information technology

10%10% Supply Chain, Logistics, and Transport

10%10% eCommerce

10%10% Business services

10%10% Utilities

10%10% Consumer products & services

10%10% Hospitality & leisure

10%10% Automotive

10% Retail

Client Sizes

34%34% Small Business (<$10M)

33%33% Enterprise (>$1B)

33%33% Midmarket ($10M - $1B)

34% Small Business (<$10M)

AI Focus

50%50% Chatbots

50%50% Machine Learning

Non-Voice BPO Focus

40%40% Data Entry & Processing

20%20% Customer Service (Email/Chat)

20%20% Online Customer Support

20%20% Other Back Office Services

Call Centers

30%30% Order processing/ Direct response support

30%30% Customer support/experience

20%20% Other inbound services

10%10% Other outbound services

10%10% B2C Telemarketing & telesales

Transcription Focus

50%50% Audio to Text

50%50% Video to Text

Lighting Design Focus

100%100% Retail

100% Retail


Portfolio

Key clients

  • JustPark

Cases

  • Customer Service Solution for JustPark

    Customer Service Solution for JustPark

    Non-Voice BPO & Back Office Services

    + 2 more

  • Customer Service and Support for award-winning dating app

    Customer Service and Support for award-winning dating app

    Non-Voice BPO & Back Office Services

    + 1 more

  • Menu transcription and programming for the on-demand food delivery sector

    Menu transcription and programming for the on-demand food delivery sector

    IT Staff Augmentation

    + 2 more

  • Data Annotation for surf reports and forecasting

    Data Annotation for surf reports and forecasting

    Artificial Intelligence

  • Data label and annotation for Street-level imagery platform

    Data label and annotation for Street-level imagery platform

    Non-Voice BPO & Back Office Services

  • Data management for a workforce optimization company

    Data management for a workforce optimization company

    IT Staff Augmentation

    + 2 more


Frequently Asked Questions

  • What are the primary services offered by Quantanite?

    Quantanite specializes in Non-Voice BPO & Back Office Services.

  • What industries does Quantanite work in?

    Quantanite works in Retail and Financial services industries.

  • Which companies does Quantanite usually work with?

    Quantanite usually partners with Small Business (<$10M) agencies.

  • Where is the Quantanite's headquarters located?

    The address of the Quantanite's headquarters is 10 York Road, London, London, United Kingdom.

  • How much does Quantanite charge per hour?

    The Quantanite hourly rate is < $25 / hr. Final cost is calculated individually for each project.

  • How many people work at Quantanite?

    About 1,000 - 9,999 employees work at Quantanite.

  • When was Quantanite founded?

    The Quantanite was founded in 2014.

  • How long has Quantanite been in business?

    The Quantanite has been in business for 11 years.

  • What AI Focus of Quantanite?

    AI Focus of Quantanite is Chatbots.

  • What Non-Voice BPO Focus of Quantanite?

    Non-Voice BPO Focus of Quantanite is Data Entry & Processing.

  • What Call Centers does Quantanite use?

    Quantanite uses Order processing/ Direct response support and Customer support/experience call centers in work.

  • What Transcription Focus of Quantanite?

    Transcription Focus of Quantanite is Audio to Text.

  • What Lighting Design Focus of Quantanite?

    Lighting Design Focus of Quantanite is Retail.