Unity Communications

Your BPO partner in the Philippines and Costa Rica
Gilbert Founded 2009

Overview

About agency


Offices

Locations (2)

Headquarters

Gilbert

1530 E Williams Field Rd, 201-48, Gilbert, United States

Office 1

Taguig

Fort Legend Tower, Taguig, Philippines


Expertise

Focus

Services

40%40% Non-Voice BPO & Back Office Services

40%40% Voice Services

10%10% IT Staff Augmentation

10%10% Accounting

Industries

25%25% eCommerce

25%25% Business services

25%25% Telecommunications

20%20% Information technology

5% Other

Client Sizes

75%75% Midmarket ($10M - $1B)

25%25% Small Business (<$10M)

75% Midmarket ($10M - $1B)

Non-Voice BPO Focus

20%20% Knowledge Process Outsourcing (KPO)

20%20% Customer Service (Email/Chat)

20%20% Online Customer Support

20%20% Data Entry & Processing

10%10% Payment Processing

10%10% Virtual Assistant

Call Centers

30%30% Order processing/ Direct response support

30%30% Customer support/experience

10%10% Virtual receptionist

10%10% B2C Telemarketing & telesales

10%10% B2B lead generation & qualification

10%10% B2B Appointment setting

General Accounting Focus

50%50% Bookkeeping

50%50% Financial Accounting


Showcase

Portfolio

Key clients
  • ATT
  • ATT Sales and Support
    Case study

    ATT Sales and Support


FAQ

Frequently Asked Questions

  • Unity Communications specializes in Non-Voice BPO & Back Office Services.

  • Unity Communications works in eCommerce and Business services industries.

  • Unity Communications usually partners with Midmarket ($10M - $1B) agencies.

  • The address of the Unity Communications's headquarters is 1530 E Williams Field Rd, 201-48, Gilbert, United States.

  • The Unity Communications hourly rate is < $25 / hr. Final cost is calculated individually for each project.

  • About 250 - 999 employees work at Unity Communications.

  • The Unity Communications was founded in 2009.

  • The Unity Communications has been in business for 17 years.

  • Unity Communications uses Order processing/ Direct response support and Customer support/experience call centers in work.

  • General Accounting Focus of Unity Communications is Bookkeeping.