Unity Communications

Your BPO partner in the Philippines and Costa Rica

About agency

Unity Communications is a leading agency specializing in innovative communication solutions tailored for businesses of all sizes. With a focus on enhancing customer engagement and promoting seamless collaboration, Unity offers a diverse range of services including strategic planning, digital marketing and brand development. Their team of experienced professionals employs cutting-edge technology and creative strategies to ensure your message resonates with the right audience.


Committed to delivering measurable results, Unity Communications utilizes data-driven insights to drive effective communication campaigns. Whether you're looking to increase brand visibility, enhance customer loyalty, or streamline your internal communications, Unity’s customized approaches cater to the unique needs of each client. Their expertise in integrating traditional and digital channels guarantees a comprehensive strategy that aligns with your business goals.


At Unity Communications, client satisfaction is paramount. They prioritize building lasting relationships through transparent communication and exceptional service. With a proven track record of success across various industries, Unity is dedicated to helping businesses thrive in a competitive landscape by creating compelling narratives and impactful messaging that elevate your brand presence.

< $25 / hr
250 - 999
Founded in 2009
$1,000+
Gilbert
Verified

Locations (2)

Headquarters

1530 E Williams Field Rd, 201-48, Gilbert, United States

Office 1

Fort Legend Tower, Taguig, Philippines


Focus

Services

40%40% Non-Voice BPO & Back Office Services

40%40% Voice Services

10%10% IT Staff Augmentation

10%10% Accounting

Industries

25%25% eCommerce

25%25% Business services

25%25% Telecommunications

20%20% Information technology

5% Other

Client Sizes

75%75% Midmarket ($10M - $1B)

25%25% Small Business (<$10M)

75% Midmarket ($10M - $1B)

Non-Voice BPO Focus

20%20% Knowledge Process Outsourcing (KPO)

20%20% Customer Service (Email/Chat)

20%20% Online Customer Support

20%20% Data Entry & Processing

10%10% Payment Processing

10%10% Virtual Assistant

Call Centers

30%30% Order processing/ Direct response support

30%30% Customer support/experience

10%10% Virtual receptionist

10%10% B2C Telemarketing & telesales

10%10% B2B lead generation & qualification

10%10% B2B Appointment setting

General Accounting Focus

50%50% Bookkeeping

50%50% Financial Accounting


Portfolio

Key clients

  • ATT

Cases

  • ATT Sales and Support

    ATT Sales and Support

    Other Digital Marketing

    + 2 more


Frequently Asked Questions

  • What are the primary services offered by Unity Communications?

    Unity Communications specializes in Non-Voice BPO & Back Office Services.

  • What industries does Unity Communications work in?

    Unity Communications works in eCommerce and Business services industries.

  • Which companies does Unity Communications usually work with?

    Unity Communications usually partners with Midmarket ($10M - $1B) agencies.

  • Where is the Unity Communications's headquarters located?

    The address of the Unity Communications's headquarters is 1530 E Williams Field Rd, 201-48, Gilbert, United States.

  • How much does Unity Communications charge per hour?

    The Unity Communications hourly rate is < $25 / hr. Final cost is calculated individually for each project.

  • How many people work at Unity Communications?

    About 250 - 999 employees work at Unity Communications.

  • When was Unity Communications founded?

    The Unity Communications was founded in 2009.

  • How long has Unity Communications been in business?

    The Unity Communications has been in business for 16 years.

  • What Call Centers does Unity Communications use?

    Unity Communications uses Order processing/ Direct response support and Customer support/experience call centers in work.

  • What General Accounting Focus of Unity Communications?

    General Accounting Focus of Unity Communications is Bookkeeping.