Applications completed for this project
Voice agent for emergency roof leak calls
The agent is integrated with the phone line and runs autonomously on live calls.
7BE independently verifies the result against the contract below. Payment is released only if it is met.
Verification
Primary metric
Emergency triage accuracy
98%
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.
Payment
In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.
Deliverables
WhatsApp outage update support bot
Outage status and incident reply flows
Fallback and human handoff flow
Admin update and monitoring setup
Technical approach
WhatsApp Business API integrationLLM-based support orchestrationKnowledge and status source connection