Verified outcome · Retention agent

ops leads phone agent for saving canceled Dynamics support retainers

Voice agent is integrated, handles canceled retainer save calls autonomously and logs outcomes in the connected system.

Published 2 days ago · Apply by Aug 10, 2026 · 10 applied

7BE independently verifies the result against the contract below. Payment is released only if it is met.

Verification

Primary metric
Canceled retainer save rate
+20%
Live metrics pilot 4 weeks
Secondary metric
Callback booking rate
≥ 25%
Live metrics pilot 4 weeks
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.

Payment

In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.

Deliverables

Retention voice agent for canceled retainer calls
Call script and objection-handling flow
CRM outcome logging for save, lost and callback states
Escalation and human handoff workflow

Technical approach

LLM voice stack with telephony integrationDynamics CRM integrationPrompt flows and analytics tracking