Verified outcome · Support agent

resident app bot for missed pickup and bin questions

Integrated in the resident app and able to answer or route missed pickup and bin questions autonomously.

Published 20 hours ago · Apply by Aug 11, 2026 · 10 applied

7BE independently verifies the result against the contract below. Payment is released only if it is met.

Verification

Primary metric
Scenario success rate
≥ 95%
Scenario testing at acceptance
Secondary metric
Average first response time
≤ 10 seconds
Scenario testing at acceptance
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.

Payment

In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.

Deliverables

Resident app support chatbot
Missed pickup reporting flow
Bin information and FAQ flow
Admin content update panel

Technical approach

LLM-powered chat workflowKnowledge base and decision tree setupResident app API or webview integration