Verified outcome · Support agent

accounting teams bot in Teams for BC posting errors

Deployed in Microsoft Teams, connected to the approved knowledge source and able to answer posting error queries autonomously.

Published 9 hours ago · Apply by Aug 12, 2026 · 0 applied

7BE independently verifies the result against the contract below. Payment is released only if it is met.

Verification

Primary metric
Scenario success rate
≥ 95%
Scenario testing at acceptance
Secondary metric
Average response time
≤ 30 seconds
Scenario testing at acceptance
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.

Payment

In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.

Deliverables

Microsoft Teams support chatbot
BC posting error diagnosis and guidance flows
Knowledge base for error codes and fixes
Escalation handoff for unresolved cases

Technical approach

LLM-powered retrieval chatMicrosoft Teams integrationBusiness Central error knowledge base