Verified outcome · Retention agent

clinic line voice agent for remote monitoring renewals

Integrated with the clinic line and renewal workflow, runs autonomously and records each call outcome correctly.

Published 1 week ago · Apply by Aug 27, 2026 · 10 applied

7BE independently verifies the result against the contract below. Payment is released only if it is met.

Verification

Primary metric
Successful renewal call handling rate
≥ 95%
Scenario testing at acceptance
Secondary metric
Average handle time
≤ 4 min
Scenario testing at acceptance
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.

Payment

In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.

Deliverables

Clinic renewal voice agent
Inbound and outbound call flows
Renewal outcome logging and routing
Admin script and prompt configuration

Technical approach

LLM voice stack with telephony integrationEHR or CRM renewal workflow integrationScenario-based QA and guardrails