sms bot to save expiring managed IT contracts
SMS bot is deployed, integrated with the SMS platform and CRM and can autonomously start, manage and log renewal conversations for expiring contracts.
7BE independently verifies the result against the contract below. Payment is released only if it is met.
Verification
Primary metric
Managed IT contract renewal rate from SMS bot conversations
+20%
Secondary metric
Qualified renewal conversations started
≥ 25% of contacted expiring accounts
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.
Payment
In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.
Deliverables
SMS renewal chatbot for expiring managed IT contracts
Renewal qualification and objection-handling conversation flows
CRM and SMS platform integration
Admin dashboard for templates, routing and logs
Technical approach
LLM-driven SMS conversation orchestrationCRM and SMS API integrationAnalytics and event tracking for renewals