Verified outcome · Retention agent

customer line voice agent for win-back calls on paused cybersecurity monitoring

Deployed on the customer line, integrated with the call workflow and able to run win-back calls autonomously with logged outcomes.

Published 1 week ago · Apply by Aug 31, 2026 · 10 applied

7BE independently verifies the result against the contract below. Payment is released only if it is met.

Verification

Primary metric
Paused account reactivation rate
+20%
Live metrics pilot 4 weeks
Secondary metric
Qualified conversation rate
≥ 25%
Live metrics pilot 4 weeks
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.

Payment

In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.

Deliverables

Outbound win-back voice agent
Paused account call flow and objection handling
CRM and telephony integration
Call outcome dashboard

Technical approach

LLM voice agent stackTelephony API integrationCRM event and status sync