Verified outcome · Retention agent

shared inbox bot to rescue managed IT renewals

Integrated with the shared inbox and CRM and runs autonomously on renewal-risk conversations with human handoff available.

Published 1 week ago · Apply by Aug 31, 2026 · 10 applied

7BE independently verifies the result against the contract below. Payment is released only if it is met.

Verification

Primary metric
managed IT renewal rescue rate
+20%
Live metrics pilot 4 weeks
Secondary metric
shared inbox first response time
≤ 15 min
Live metrics pilot 4 weeks
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.

Payment

In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.

Deliverables

Shared inbox renewal rescue agent
Renewal risk triage and reply flows
CRM sync for status and outcomes
Agent dashboard and handoff rules

Technical approach

LLM email agent with retrievalShared inbox and CRM integrationsHuman-in-the-loop workflow