member companies whatsapp bot for lapsed program reactivation
Integrated with WhatsApp and CRM, sends reactivation messages, handles member replies and records outcomes autonomously.
7BE independently verifies the result against the contract below. Payment is released only if it is met.
Verification
Primary metric
Lapsed member reactivation rate from WhatsApp outreach
+20%
Secondary metric
WhatsApp reply rate
≥ 25%
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.
Payment
In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.
Deliverables
WhatsApp reactivation chatbot
Lapsed member segmentation and outreach flow
CRM outcome tracking and handoff logic
Technical approach
WhatsApp Business APILLM conversation orchestrationCRM and analytics connector