Slack bot for qpu access and job error questions
Deployed in Slack, connected to approved knowledge sources and resolves support scenarios autonomously.
7BE independently verifies the result against the contract below. Payment is released only if it is met.
Verification
Primary metric
Scenario success rate
≥ 95%
Secondary metric
Average response time
≤ 10 s
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.
Payment
In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.
Deliverables
Slack support bot for QPU access questions
Job error troubleshooting conversation flows
Knowledge source integration and admin update workflow
Technical approach
LLM with retrieval-augmented generationSlack app integrationGuardrails and conversation analytics