members Discord bot for event ticket and login help
Discord bot is deployed, connected and resolves event ticket and login help autonomously in the agreed test scenarios.
7BE independently verifies the result against the contract below. Payment is released only if it is met.
Verification
Primary metric
Scenario success rate
≥ 95%
Secondary metric
Average resolution time
≤ 3 min
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.
Payment
In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.
Deliverables
Discord support bot for event ticket help
Discord login assistance flow
Knowledge base and response routing
Admin handoff and analytics setup
Technical approach
Discord bot integrationLLM support workflowFAQ and account support knowledge base