plant operators whatsapp bot for catalyst regen and shipment questions
WhatsApp bot is deployed, connected and answers supported catalyst regeneration and shipment questions autonomously
7BE independently verifies the result against the contract below. Payment is released only if it is met.
Verification
Primary metric
Scenario success rate
≥ 95%
Secondary metric
Average response time
≤ 60 seconds
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.
Payment
In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.
Deliverables
WhatsApp support chatbot for plant operators
Knowledge base for catalyst regeneration and shipment answers
Conversation flows for operational FAQs and status questions
Admin handoff and escalation setup
Technical approach
LLM-powered retrieval chatbotWhatsApp Business API integrationStructured knowledge base and guardrails