Verified outcome · Retention agent

sms bot for overdue hosting renewals on client sites

Deployed SMS agent sends renewal prompts, handles replies, respects opt-out requests and routes failed cases to a human workflow autonomously.

Published 1 week ago · Apply by Sep 24, 2026 · 10 applied

7BE independently verifies the result against the contract below. Payment is released only if it is met.

Verification

Primary metric
Scenario success rate for overdue renewal SMS conversations
≥ 95%
Scenario testing at acceptance
Secondary metric
Escalation or handoff accuracy
≥ 95%
Scenario testing at acceptance
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.

Payment

In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.

Deliverables

Overdue renewal SMS chatbot
Renewal reminder and follow-up conversation flows
Payment link and handoff integration
Admin script and response library

Technical approach

LLM-powered SMS workflowTwilio or equivalent SMS gatewayCRM or billing system integration