In Africa Connect

BPO - Call Center

About agency

In Africa Connect agency specializes in delivering innovative marketing solutions tailored to the unique needs of businesses across the African continent. With a team of experienced professionals, they leverage their deep understanding of local markets to create impactful strategies that drive growth and enhance brand visibility.


The agency offers a comprehensive range of services, including digital marketing, brand development and strategic consulting. By utilizing cutting-edge tools and techniques, In Africa Connect empowers clients to effectively engage their target audiences and achieve measurable results. Their commitment to excellence ensures that each campaign is meticulously crafted to resonate within diverse cultural contexts.


In Africa Connect is dedicated to building long-lasting relationships with clients, fostering collaboration and championing innovation. Their proven track record of success and passion for helping businesses thrive in the competitive landscape make them a trusted partner for companies looking to enhance their presence in Africa.

$200 - $299
10 - 49
Founded in 2011
$10,000+
Cape Town
Verified

Locations (1)

Headquarters

Bosten, Cape Town, South Africa

Focus

Services

33%33% Non-Voice BPO & Back Office Services

33%33% Voice Services

19%19% Direct Marketing

15%15% Market Research

33% Non-Voice BPO & Back Office Services

Industries

75%75% Consumer products & services

15%15% Business services

10%10% Telecommunications

75% Consumer products & services

Client Sizes

50%50% Midmarket ($10M - $1B)

50%50% Small Business (<$10M)

50% Midmarket ($10M - $1B)

Direct Marketing Focus

80%80% Telemarketing

20%20% Other direct marketing

80% Telemarketing

Market Research Focus

50%50% Customer Loyalty

20%20% Surveys

15%15% Data Analysis

15%15% Data Reporting

50% Customer Loyalty

Non-Voice BPO Focus

30%30% Customer Service (Email/Chat)

30%30% Online Customer Support

15%15% Virtual Assistant

10%10% Data Entry & Processing

10%10% Other Back Office Services

5% Knowledge Process Outsourcing (KPO)

30% Customer Service (Email/Chat)

Call Centers

40%40% Customer support/experience

20%20% Surveys and market research

15%15% B2C Telemarketing & telesales

15%15% Other inbound services

10%10% Inbound appointment scheduling

40% Customer support/experience

Portfolio

Cases

  • Call Centre Specialists

    Call Centre Specialists

    Corporate Training

    + 2 more

Frequently Asked Questions

  • What are the primary services offered by In Africa Connect?

    In Africa Connect specializes in Non-Voice BPO & Back Office Services.

  • What industries does In Africa Connect work in?

    In Africa Connect works in Consumer products & services and Business services industries.

  • Which companies does In Africa Connect usually work with?

    In Africa Connect usually partners with Midmarket ($10M - $1B), Small Business (<$10M) agencies.

  • Where is the In Africa Connect's headquarters located?

    The address of the In Africa Connect's headquarters is Bosten, Cape Town, South Africa.

  • How much does In Africa Connect charge per hour?

    The In Africa Connect hourly rate is $200 - $299. Final cost is calculated individually for each project.

  • How many people work at In Africa Connect?

    About 10 - 49 employees work at In Africa Connect.

  • When was In Africa Connect founded?

    The In Africa Connect was founded in 2011.

  • How long has In Africa Connect been in business?

    The In Africa Connect has been in business for 15 years.

  • What Direct Marketing Focus of In Africa Connect?

    Direct Marketing Focus of In Africa Connect is Telemarketing.

  • What Market Research Focus of In Africa Connect?

    Market Research Focus of In Africa Connect is Customer Loyalty.

  • What Non-Voice BPO Focus of In Africa Connect?

    Non-Voice BPO Focus of In Africa Connect is Customer Service (Email/Chat).

  • What Call Centers does In Africa Connect use?

    In Africa Connect uses Customer support/experience call center in work.