VXI Global Solutions Inc.

Customer Care with Flair
Los Angeles Founded 1998

Overview

About agency


Offices

Locations (2)

Headquarters

Los Angeles

220 West 1st ST. 3rd Floor , California, Los Angeles, United States

Office 1

Makati

SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,, Makati, Philippines


Expertise

Focus

Services

60%60% Voice Services

20%20% Non-Voice BPO & Back Office Services

10%10% Custom Software

5% Artificial Intelligence

5% AR/VR

Industries

20%20% Telecommunications

16%16% Retail

10%10% Financial services

10%10% Medical

10%10% Information technology

10%10% Supply Chain, Logistics, and Transport

10%10% Other

7% Automotive

7% Government

Client Sizes

80%80% Enterprise (>$1B)

10%10% Midmarket ($10M - $1B)

10%10% Small Business (<$10M)

80% Enterprise (>$1B)

Non-Voice BPO Focus

80%80% Customer Service (Email/Chat)

10%10% Online Customer Support

5% Data Entry & Processing

3% Virtual Assistant

2% Other Back Office Services

Call Centers

35%35% Customer support/experience

20%20% Collections

20%20% Other inbound services

10%10% Order processing/ Direct response support

10%10% Answering services

5% Other outbound services

Lighting Design Focus

100%100% Retail

100% Retail


Showcase

Portfolio

  • VXI Training Simulator™
    Case study

    VXI Training Simulator™

  • Talent Match Pro™
    Case study

    Talent Match Pro™

  • VisionLog™ & VisionQA™ — Enhance Advisor Coaching
    Case study

    VisionLog™ & VisionQA™ — Enhance Advisor Coaching


FAQ

Frequently Asked Questions

  • VXI Global Solutions Inc. specializes in Voice Services.

  • VXI Global Solutions Inc. works in Telecommunications and Retail industries.

  • VXI Global Solutions Inc. usually partners with Enterprise (>$1B) agencies.

  • The address of the VXI Global Solutions Inc.'s headquarters is 220 West 1st ST. 3rd Floor , California, Los Angeles, United States.

  • The VXI Global Solutions Inc. hourly rate is < $25 / hr. Final cost is calculated individually for each project.

  • About 10,000+ employees work at VXI Global Solutions Inc..

  • The VXI Global Solutions Inc. was founded in 1998.

  • The VXI Global Solutions Inc. has been in business for 28 years.

  • Non-Voice BPO Focus of VXI Global Solutions Inc. is Customer Service (Email/Chat).

  • VXI Global Solutions Inc. uses Customer support/experience call center in work.

  • Lighting Design Focus of VXI Global Solutions Inc. is Retail.


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