VXI Global Solutions Inc.

Customer Care with Flair

About agency

VXI Global Solutions Inc. is a trailblazing leader in business process outsourcing that excels in delivering seamless customer service solutions worldwide. With a strong emphasis on innovation and excellence, VXI combines advanced technology with a deep understanding of its clients' needs to foster growth and efficiency. Specializing in customer care, technical support and sales, VXI harnesses the power of its global workforce to transform challenges into opportunities, ensuring better customer experiences and enhanced business performance.


By prioritizing quality and building lasting partnerships, VXI Global Solutions stands out in the B2B marketplace as a committed partner in success. The agency's competitive edge is fortified by its robust infrastructure and cutting-edge resources which enable tailored services that align perfectly with client goals. VXI's expertise across industry sectors ensures that businesses not only meet but surpass their customer expectations, cultivating loyalty and driving long-term results. For companies seeking comprehensive outsourcing solutions, VXI is the partner of choice for quality and transformative impact.

< $25 / hr
10,000+
Founded in 1998
$25,000+
Los Angeles
Verified

Locations (2)

Headquarters

220 West 1st ST. 3rd Floor , California, Los Angeles, United States

Office 1

SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,, Makati, Philippines


Focus

Services

60%60% Voice Services

20%20% Non-Voice BPO & Back Office Services

10%10% Custom Software

5% Artificial Intelligence

5% AR/VR

Industries

20%20% Telecommunications

16%16% Retail

10%10% Financial services

10%10% Medical

10%10% Information technology

10%10% Supply Chain, Logistics, and Transport

10%10% Other

7% Automotive

7% Government

Client Sizes

80%80% Enterprise (>$1B)

10%10% Midmarket ($10M - $1B)

10%10% Small Business (<$10M)

80% Enterprise (>$1B)

Non-Voice BPO Focus

80%80% Customer Service (Email/Chat)

10%10% Online Customer Support

5% Data Entry & Processing

3% Virtual Assistant

2% Other Back Office Services

Call Centers

35%35% Customer support/experience

20%20% Collections

20%20% Other inbound services

10%10% Order processing/ Direct response support

10%10% Answering services

5% Other outbound services

Lighting Design Focus

100%100% Retail

100% Retail


Portfolio

Cases

  • VXI Training Simulator™

    VXI Training Simulator™

    Custom Software

    + 2 more

  • Talent Match Pro™

    Talent Match Pro™

    Artificial Intelligence

    + 2 more

  • VisionLog™ & VisionQA™ — Enhance Advisor Coaching

    VisionLog™ & VisionQA™ — Enhance Advisor Coaching

    Artificial Intelligence

    + 2 more


Frequently Asked Questions

  • What are the primary services offered by VXI Global Solutions Inc.?

    VXI Global Solutions Inc. specializes in Voice Services.

  • What industries does VXI Global Solutions Inc. work in?

    VXI Global Solutions Inc. works in Telecommunications and Retail industries.

  • Which companies does VXI Global Solutions Inc. usually work with?

    VXI Global Solutions Inc. usually partners with Enterprise (>$1B) agencies.

  • Where is the VXI Global Solutions Inc.'s headquarters located?

    The address of the VXI Global Solutions Inc.'s headquarters is 220 West 1st ST. 3rd Floor , California, Los Angeles, United States.

  • How much does VXI Global Solutions Inc. charge per hour?

    The VXI Global Solutions Inc. hourly rate is < $25 / hr. Final cost is calculated individually for each project.

  • How many people work at VXI Global Solutions Inc.?

    About 10,000+ employees work at VXI Global Solutions Inc..

  • When was VXI Global Solutions Inc. founded?

    The VXI Global Solutions Inc. was founded in 1998.

  • How long has VXI Global Solutions Inc. been in business?

    The VXI Global Solutions Inc. has been in business for 27 years.

  • What Non-Voice BPO Focus of VXI Global Solutions Inc.?

    Non-Voice BPO Focus of VXI Global Solutions Inc. is Customer Service (Email/Chat).

  • What Call Centers does VXI Global Solutions Inc. use?

    VXI Global Solutions Inc. uses Customer support/experience call center in work.

  • What Lighting Design Focus of VXI Global Solutions Inc.?

    Lighting Design Focus of VXI Global Solutions Inc. is Retail.


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