Xtendo Group | BPO

BPO & IT Solutions for Exponential Growth

About agency

Xtendo Group is a premier BPO agency specializing in providing innovative outsourcing solutions tailored to meet the unique needs of businesses across various industries. With a commitment to enhancing operational efficiency, Xtendo offers services that range from customer support and technical assistance to data management and back-office operations. Their expert team is dedicated to delivering exceptional results that drive growth and improve customer satisfaction.


Leveraging advanced technology and industry best practices, Xtendo Group ensures its clients benefit from streamlined processes and cost-effective solutions. The agency focuses on creating customized strategies that align with each client's goals, fostering long-term partnerships that lead to mutual success. Clients can rely on Xtendo's expertise to navigate the complexities of modern business operations seamlessly.


What sets Xtendo Group apart is their unwavering dedication to quality and continuous improvement. They prioritize building a positive work environment that empowers their staff, resulting in high levels of engagement and performance. By choosing Xtendo as a BPO partner, businesses gain a trusted ally committed to driving efficiency and supporting their strategic objectives in a rapidly evolving market.

< $25 / hr
250 - 999
Founded in 2002
$5,000+
Montevideo
Verified

Locations (1)

Headquarters

Costa Rica 1589, Montevideo, Uruguay

Focus

Services

40%40% Non-Voice BPO & Back Office Services

35%35% Cloud Consulting & SI

10%10% HR Services

10%10% Voice Services

5% Corporate Training

40% Non-Voice BPO & Back Office Services

Industries

20%20% Retail

20%20% Financial services

20%20% Information technology

10%10% Medical

10%10% Other

10%10% Telecommunications

10%10% Utilities

20% Retail

Client Sizes

80%80% Enterprise (>$1B)

10%10% Midmarket ($10M - $1B)

10%10% Small Business (<$10M)

80% Enterprise (>$1B)

Cloud Computing Focus

50%50% Azure

25%25% Amazon Web Services

25%25% Google Cloud Platform

50% Azure

HR Focus

80%80% HR Outsourcing (HRO)

20%20% Staffing

80% HR Outsourcing (HRO)

Non-Voice BPO Focus

50%50% Customer Service (Email/Chat)

20%20% Claims Processing

20%20% Online Customer Support

10%10% Data Entry & Processing

50% Customer Service (Email/Chat)

Call Centers

25%25% Customer support/experience

10%10% B2B lead generation & qualification

10%10% B2B Appointment setting

10%10% Surveys and market research

5% Virtual receptionist

5% Order processing/ Direct response support

5% Inbound appointment scheduling

5% Answering services

5% Other outbound services

5% Third party verification

5% Collections

5% B2C Telemarketing & telesales

5% Other inbound services

25% Customer support/experience

Lighting Design Focus

100%100% Retail

100% Retail

Portfolio

Key clients

  • Delivery Hero
  • Microsoft Corp

Cases

  • Customer Experience

    Customer Experience

    Non-Voice BPO & Back Office Services

    + 2 more

  • Social Selling, Lead Generatrion & Digital Sales

    Social Selling, Lead Generatrion & Digital Sales

    Digital Strategy

    + 1 more

Frequently Asked Questions

  • What are the primary services offered by Xtendo Group | BPO?

    Xtendo Group | BPO specializes in Non-Voice BPO & Back Office Services.

  • What industries does Xtendo Group | BPO work in?

    Xtendo Group | BPO works in Retail and Financial services industries.

  • Which companies does Xtendo Group | BPO usually work with?

    Xtendo Group | BPO usually partners with Enterprise (>$1B) agencies.

  • Where is the Xtendo Group | BPO's headquarters located?

    The address of the Xtendo Group | BPO's headquarters is Costa Rica 1589, Montevideo, Uruguay.

  • How much does Xtendo Group | BPO charge per hour?

    The Xtendo Group | BPO hourly rate is < $25 / hr. Final cost is calculated individually for each project.

  • How many people work at Xtendo Group | BPO?

    About 250 - 999 employees work at Xtendo Group | BPO.

  • When was Xtendo Group | BPO founded?

    The Xtendo Group | BPO was founded in 2002.

  • How long has Xtendo Group | BPO been in business?

    The Xtendo Group | BPO has been in business for 23 years.

  • What Cloud Computing Focus of Xtendo Group | BPO?

    Cloud Computing Focus of Xtendo Group | BPO is Azure.

  • What HR Focus of Xtendo Group | BPO?

    HR Focus of Xtendo Group | BPO is HR Outsourcing (HRO).

  • What Non-Voice BPO Focus of Xtendo Group | BPO?

    Non-Voice BPO Focus of Xtendo Group | BPO is Customer Service (Email/Chat).

  • What Call Centers does Xtendo Group | BPO use?

    Xtendo Group | BPO uses Customer support/experience call center in work.

  • What Lighting Design Focus of Xtendo Group | BPO?

    Lighting Design Focus of Xtendo Group | BPO is Retail.