Xtendo Group | BPO

BPO & IT Solutions for Exponential Growth
Montevideo Founded 2002

Overview

About agency


Offices

Locations (1)

Headquarters

Montevideo

Costa Rica 1589, Montevideo, Uruguay


Expertise

Focus

Services

40%40% Non-Voice BPO & Back Office Services

35%35% Cloud Consulting & SI

10%10% HR Services

10%10% Voice Services

5% Corporate Training

Industries

20%20% Retail

20%20% Financial services

20%20% Information technology

10%10% Medical

10%10% Other

10%10% Telecommunications

10%10% Utilities

20% Retail

Client Sizes

80%80% Enterprise (>$1B)

10%10% Midmarket ($10M - $1B)

10%10% Small Business (<$10M)

80% Enterprise (>$1B)

Cloud Computing Focus

50%50% Azure

25%25% Amazon Web Services

25%25% Google Cloud Platform

50% Azure

HR Focus

80%80% HR Outsourcing (HRO)

20%20% Staffing

Non-Voice BPO Focus

50%50% Customer Service (Email/Chat)

20%20% Claims Processing

20%20% Online Customer Support

10%10% Data Entry & Processing

Call Centers

25%25% Customer support/experience

10%10% B2B lead generation & qualification

10%10% B2B Appointment setting

10%10% Surveys and market research

5% Virtual receptionist

5% Order processing/ Direct response support

5% Inbound appointment scheduling

5% Answering services

5% Other outbound services

5% Third party verification

5% Collections

5% B2C Telemarketing & telesales

5% Other inbound services

Lighting Design Focus

100%100% Retail

100% Retail


Showcase

Portfolio

Key clients
  • Delivery Hero
  • Microsoft Corp
  • Customer Experience
    Case study

    Customer Experience

  • Social Selling, Lead Generatrion & Digital Sales
    Case study

    Social Selling, Lead Generatrion & Digital Sales


FAQ

Frequently Asked Questions

  • Xtendo Group | BPO specializes in Non-Voice BPO & Back Office Services.

  • Xtendo Group | BPO works in Retail and Financial services industries.

  • Xtendo Group | BPO usually partners with Enterprise (>$1B) agencies.

  • The address of the Xtendo Group | BPO's headquarters is Costa Rica 1589, Montevideo, Uruguay.

  • The Xtendo Group | BPO hourly rate is < $25 / hr. Final cost is calculated individually for each project.

  • About 250 - 999 employees work at Xtendo Group | BPO.

  • The Xtendo Group | BPO was founded in 2002.

  • The Xtendo Group | BPO has been in business for 24 years.

  • Cloud Computing Focus of Xtendo Group | BPO is Azure.

  • HR Focus of Xtendo Group | BPO is HR Outsourcing (HRO).

  • Non-Voice BPO Focus of Xtendo Group | BPO is Customer Service (Email/Chat).

  • Xtendo Group | BPO uses Customer support/experience call center in work.

  • Lighting Design Focus of Xtendo Group | BPO is Retail.