Smith.ai

24/7 live agents for phone, chat, SMS & Facebook

About agency

Smith.ai is a leading virtual receptionist service designed to help businesses enhance their customer engagement and streamline their communication processes. With a team of skilled agents available 24/7, Smith.ai provides professional call answering, lead capturing and appointment scheduling services that allow companies to focus on their core operations while their clients receive timely responses.


Leveraging advanced technology and AI-driven solutions, Smith.ai ensures that every interaction is personalized and efficient. Their services include chat support, email management and integrated CRM solutions, enabling businesses to maintain a seamless flow of information and improve customer satisfaction. With Smith.ai, companies can increase their availability, reduce missed opportunities and cultivate lasting client relationships.


Offering scalable solutions suitable for businesses of any size, Smith.ai adapts to unique client needs and integrates with existing tools for an effortless experience. By partnering with Smith.ai, businesses can transform their customer service and optimize their operational efficiency, making it a smart investment for growth-oriented companies.

Undisclosed
250 - 999
Founded in 2015
$1,000+
Los Altos
Verified

Locations (1)

Headquarters

P.O. Box 1296, Los Altos, United States


Focus

Services

70%70% Voice Services

10%10% Artificial Intelligence

10%10% Conversion Optimization

10%10% Non-Voice BPO & Back Office Services

Industries

35%35% Other

20%20% Advertising & marketing

20%20% Legal

15%15% Business services

10%10% Consumer products & services

35% Other

Client Sizes

70%70% Small Business (<$10M)

30%30% Midmarket ($10M - $1B)

70% Small Business (<$10M)

AI Focus

80%80% Chatbots

10%10% Machine Learning

10%10% Natural Language Processing

Non-Voice BPO Focus

70%70% Virtual Assistant

10%10% Customer Service (Email/Chat)

10%10% Online Customer Support

10%10% Other Back Office Services

Call Centers

50%50% Virtual receptionist

30%30% Answering services

10%10% Inbound appointment scheduling

10%10% B2B lead generation & qualification


Portfolio

Key clients

  • Kimberly Y. Bennett
  • Shawn Hamp
  • D'Orazio Peterson
  • Regina Edwards

Cases

  • Business lawyer Kimberly Y. Bennett says Smith.ai Virtual Receptionists are "integral to a modern law firm."

    Business lawyer Kimberly Y. Bennett says Smith.ai Virtual Receptionists are "integral to a modern law firm."

    Non-Voice BPO & Back Office Services

    + 1 more

  • Smith.ai Live Chat offers real-time English-Spanish translation

    Smith.ai Live Chat offers real-time English-Spanish translation

    Artificial Intelligence

    + 2 more

  • Hamp Law Reaps $31,000 in New Business with Smith.ai Chatbot

    Hamp Law Reaps $31,000 in New Business with Smith.ai Chatbot

    Web Design

    + 2 more

  • D'Orazio Peterson implements recommended legal disclaimer in Smith.ai website chat widget

    D'Orazio Peterson implements recommended legal disclaimer in Smith.ai website chat widget

    Web Design

    + 2 more

  • Attorney Regina Edwards relies on Smith.ai to handle all of her firm's calls

    Attorney Regina Edwards relies on Smith.ai to handle all of her firm's calls

    IT Managed Services

    + 2 more


Frequently Asked Questions

  • What are the primary services offered by Smith.ai?

    Smith.ai specializes in Voice Services.

  • What industries does Smith.ai work in?

    Smith.ai works in Other and Advertising & marketing industries.

  • Which companies does Smith.ai usually work with?

    Smith.ai usually partners with Small Business (<$10M) agencies.

  • Where is the Smith.ai's headquarters located?

    The address of the Smith.ai's headquarters is P.O. Box 1296, Los Altos, United States.

  • How many people work at Smith.ai?

    About 250 - 999 employees work at Smith.ai.

  • When was Smith.ai founded?

    The Smith.ai was founded in 2015.

  • How long has Smith.ai been in business?

    The Smith.ai has been in business for 11 years.

  • What AI Focus of Smith.ai?

    AI Focus of Smith.ai is Chatbots.

  • What Non-Voice BPO Focus of Smith.ai?

    Non-Voice BPO Focus of Smith.ai is Virtual Assistant.

  • What Call Centers does Smith.ai use?

    Smith.ai uses Virtual receptionist and Answering services call centers in work.


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