Smith.ai

24/7 live agents for phone, chat, SMS & Facebook
Verified Los Altos Founded 2015

Overview

About agency


Offices

Locations (1)

Headquarters

Los Altos

P.O. Box 1296, Los Altos, United States


Expertise

Focus

Services

41%41% Voice Services

41%41% AI Voice Agents

6% Conversion Optimization

6% Non-Voice BPO & Back Office Services

6% AI Agent Development

Industries

35%35% Other

20%20% Advertising & marketing

20%20% Legal

15%15% Business services

10%10% Consumer products & services

35% Other

Client Sizes

70%70% Small Business (<$10M)

30%30% Midmarket ($10M - $1B)

70% Small Business (<$10M)

Non-Voice BPO Focus

70%70% Virtual Assistant

10%10% Customer Service (Email/Chat)

10%10% Online Customer Support

10%10% Other Back Office Services

Call Centers

50%50% Virtual receptionist

30%30% Answering services

10%10% Inbound appointment scheduling

10%10% B2B lead generation & qualification

AI Focus

80%80% Chatbots

10%10% Machine Learning

10%10% Natural Language Processing


Showcase

Portfolio

Key clients
  • Kimberly Y. Bennett
  • Shawn Hamp
  • D'Orazio Peterson
  • Regina Edwards
  • Business lawyer Kimberly Y. Bennett says Smith.ai Virtual Receptionists are "integral to a modern law firm."
    Case study

    Business lawyer Kimberly Y. Bennett says Smith.ai Virtual Receptionists are "integral to a modern law firm."

  • Smith.ai Live Chat offers real-time English-Spanish translation
    Case study

    Smith.ai Live Chat offers real-time English-Spanish translation

  • Hamp Law Reaps $31,000 in New Business with Smith.ai Chatbot
    Case study

    Hamp Law Reaps $31,000 in New Business with Smith.ai Chatbot

  • D'Orazio Peterson implements recommended legal disclaimer in Smith.ai website chat widget
    Case study

    D'Orazio Peterson implements recommended legal disclaimer in Smith.ai website chat widget

  • Attorney Regina Edwards relies on Smith.ai to handle all of her firm's calls
    Case study

    Attorney Regina Edwards relies on Smith.ai to handle all of her firm's calls


FAQ

Frequently Asked Questions

  • Smith.ai specializes in Voice Services.
  • Smith.ai works in Other and Advertising & marketing industries.
  • Smith.ai usually partners with Small Business (<$10M) agencies.
  • The address of the Smith.ai's headquarters is P.O. Box 1296, Los Altos, United States.
  • About 250 - 999 employees work at Smith.ai.
  • The Smith.ai was founded in 2015.
  • The Smith.ai has been in business for 11 years.
  • Smith.ai works with Chatbots ai focu.
  • Non-Voice BPO Focus of Smith.ai is Virtual Assistant.
  • Smith.ai uses Virtual receptionist and Answering services call centers in work.

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