Xcentasia

we understand your business better
Gurugram Founded 2019
Overview

About agency

Offices

Locations (1)

Headquarters

Gurugram

#49/6 JMD Megapolish, Sohna Rd, Sector 48,, Gurugram, India

Expertise

Focus

Services

50%50% Non-Voice BPO & Back Office Services

20%20% Market Research

20%20% Voice Services

10%10% HR Services

50% Non-Voice BPO & Back Office Services

Industries

10%10% Education

10%10% Financial services

10%10% Medical

10%10% Information technology

10%10% Supply Chain, Logistics, and Transport

10%10% eCommerce

10%10% Telecommunications

10%10% Consumer products & services

10%10% Real estate

10%10% Manufacturing

10% Education

Client Sizes

50%50% Midmarket ($10M - $1B)

40%40% Small Business (<$10M)

10%10% Enterprise (>$1B)

50% Midmarket ($10M - $1B)

HR Focus

30%30% HR Outsourcing (HRO)

25%25% HR Consulting

20%20% Recruiting

10%10% Benefits Consulting

10%10% Staffing

5% PEO/Employee Leasing

30% HR Outsourcing (HRO)

Market Research Focus

30%30% Surveys

30%30% Interviews

15%15% Observational Research

10%10% Customer Loyalty

5% Data Analysis

5% Data Reporting

5% Market Analysis

30% Surveys

Non-Voice BPO Focus

20%20% Customer Service (Email/Chat)

20%20% Data Entry & Processing

15%15% Knowledge Process Outsourcing (KPO)

10%10% Claims Processing

10%10% Online Customer Support

10%10% Virtual Assistant

5% Medical Billing Services

5% Payment Processing

5% Other Back Office Services

20% Customer Service (Email/Chat)

Call Centers

15%15% B2C Telemarketing & telesales

15%15% B2B lead generation & qualification

10%10% Inbound appointment scheduling

10%10% Customer support/experience

10%10% Answering services

10%10% Other outbound services

10%10% Other inbound services

10%10% Surveys and market research

5% Virtual receptionist

5% Order processing/ Direct response support

15% B2C Telemarketing & telesales

Showcase

Portfolio

  • Inbound Call Center Services
    Case study

    Inbound Call Center Services

    Non-Voice BPO & Back Office Services +2 more
FAQ

Frequently Asked Questions

  • Xcentasia specializes in Non-Voice BPO & Back Office Services.
  • Xcentasia works in Education and Financial services industries.
  • Xcentasia usually partners with Midmarket ($10M - $1B) agencies.
  • The address of the Xcentasia's headquarters is #49/6 JMD Megapolish, Sohna Rd, Sector 48,, Gurugram, India.
  • The Xcentasia hourly rate is < $25 / hr. Final cost is calculated individually for each project.
  • About 10 - 49 employees work at Xcentasia.
  • The Xcentasia was founded in 2019.
  • The Xcentasia has been in business for 7 years.
  • HR Focus of Xcentasia is HR Outsourcing (HRO).
  • Market Research Focus of Xcentasia is Surveys.