Applications completed for this project
After-hours answering service for a plumber
The agent is integrated with the phone line and runs autonomously on live calls.
7BE independently verifies the result against the contract below. Payment is released only if it is met.
Verification
Primary metric
Call handling rate
95%
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.
Payment
In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.
Deliverables
Support voice agent for copier downtime calls
Call triage and troubleshooting flow
CRM or help desk logging integration
Technical approach
Telephony voice agent stackKnowledge base guided troubleshootingCall analytics connector