sales inbox bot for utility buyer questions on microgrids
Integrated inbox bot handles buyer questions autonomously, captures lead details and routes qualified conversations correctly.
7BE independently verifies the result against the contract below. Payment is released only if it is met.
Verification
Primary metric
Scenario success rate
≥ 95%
Secondary metric
First response time
≤ 2 min
Guardrails
No discounts beyond approved policy.
Baseline
Established by 7BE at kickoff — no current metrics required from the client.
Payment
In escrow
Full budget secured upfront
40% released
Agent deployed & working
60% released
Metrics verified by 7BE
One free re-test if a metric misses. Any unmet portion is refunded or independently re-scored should either party dispute the result.
Deliverables
Sales inbox chatbot for microgrid buyer questions
Qualification and routing flow
CRM or email inbox handoff setup
Admin prompt and knowledge update guide
Technical approach
LLM-based chat agentKnowledge base with product and buyer FAQ contentInbox and CRM integration